Frequently Asked Questions

We specialize in a full range of hardscaping services including interlocking paving stones, retaining walls, excavation and skid steer work, demolition, subgrade preparation, and complete site management. We handle both residential and commercial projects of all sizes.

Yes! We provide free, no-obligation estimates for all our services. We'll visit your property, assess the project requirements, and provide you with a detailed quote that includes materials, labor, and timeline. There's no pressure to proceed – we want you to make an informed decision.

We proudly serve the Greater Vancouver area and throughout the Lower Mainland, BC. This includes residential and commercial properties in Vancouver, Burnaby, Surrey, Richmond, Coquitlam, New Westminster, and surrounding communities. Contact us to confirm service availability in your specific area.

Absolutely! Cro Contracting Inc. is fully licensed and insured. We carry comprehensive liability insurance and WorkSafeBC coverage to protect both our team and your property. Our founder Ante brings over 20 years of industry experience to every project.

Project timelines vary depending on scope and complexity. A typical patio or driveway installation takes 3-7 days, while larger projects with retaining walls or extensive excavation may take 1-3 weeks. We'll provide you with a detailed timeline during the estimate phase and keep you updated throughout the project.

Our process includes: 1) Free consultation and site visit, 2) Detailed quote and project plan, 3) Scheduling and material ordering, 4) Site preparation and excavation, 5) Installation of base materials and proper drainage, 6) Installation of pavers or retaining walls, 7) Final inspection and cleanup. We manage every step professionally and keep you informed throughout.

While we work year-round, spring through fall (April to October) is ideal for hardscaping projects in the Lower Mainland due to better weather conditions. However, we can complete projects in winter months depending on the scope and weather. Contact us to discuss the best timing for your specific project.

Permit requirements vary by municipality and project type. Retaining walls over a certain height typically require permits, while most paver installations don't. We'll assess your project during the estimate and advise you on any permit requirements. We can also assist with the permit application process if needed.

Project costs vary significantly based on size, materials, complexity, and site conditions. A basic patio might start at $5,000-$10,000, while larger or more complex projects can range higher. We provide transparent, detailed quotes that break down all costs so you know exactly what you're paying for. There are no hidden fees.

We accept various payment methods including cash, check, e-transfer, and major credit cards. Payment terms are typically structured with a deposit to begin work, progress payments for larger projects, and final payment upon completion. We'll discuss payment terms during the contract signing.

Yes! We stand behind our workmanship with comprehensive warranties. The specific warranty terms depend on the type of work performed, but we guarantee the quality of our installation and materials. If any issues arise from our workmanship, we'll make it right. We're a family business – our reputation depends on customer satisfaction.